Skip to content 
Here are a few things you can do to prepare for your service appointment:
- Know where all of the units in your heating and cooling system are located.
- Be ready to explain clearly what symptoms or problems you have.
- Know how long ago your problem began.
- Make sure the system is easily accessible by the dealer. If there is something blocking any of your products, please remove it.
- Lock pets in a separate room so they don’t get in the way or get hurt.
- Make sure there’s an adult (18 or over) home to legally allow entry to your home.
- Be prepared to answer the phone. Many technicians will call to confirm the appointment on their way or upon arrival.
- If you rent your home, make sure you have your landlord’s permission to have your system serviced.
- Be prepared to make a payment to the dealer.
